Best UX research tools in 2024

10 Best FREE Card Sorting Tools

Begin 2024 on the right foot by equipping yourself with the finest UX research tools. With a myriad of options available, finding the right one can be overwhelming. To assist you, we have compiled a detailed list of the top 20 UX research tools for 2024, encompassing both free and paid versions.

Are you looking to upgrade your current UX research software, or perhaps you’re just beginning your journey in user research? Either way, you’re in the perfect place to discover the best UX research tools available today, find the right tool to collect user insights.

Our team has invested significant time in researching and reviewing the best user research tools, ensuring that by the end of this article, you’ll have a favorite.

Without further ado, here is our curated list

Top 19 UX research tools in 2024

1. UXtweak

Supported types: Open, Closed, Hybrid

Remote card sort: Yes

Analytics: Advanced

This is one of my favorites. They support all types of card sorting: open, closed, and hybrid. It’s a great online tool to create and manage your card sorting exercise. It’s easy to share with your respondents using their website widget, and you can even motivate people by setting up rewards.

This tool allows you to fully customize messages you show your visitors. It could be a welcome message, instructions, a thank you message, etc.

On top of that, you can create a custom questionnaire and ask people to fill it out before or after your study. Respondents who don’t match your target audience will not be able to proceed to your UX research.

They offer a number of other cool features such as session recording or unmoderated testing that can bring lots of insights about your UX as well.

Respondent Pool and Recruiter Widget available.

UXtweak Pricing:

Free: Max. 30 respondents and 20 cards per study
Paid plan: $49/month

UserZoom alternatives

2. Userbrain

Provides access to vetted research participants and features like website testing and automated user testing. It offers flexible pricing options and a user-friendly interface.

Usebrain card sort

3. UserTesting

Known for its large User Panel, it offers a wide range of testing options, including website and mobile application testing, prototype testing, and more. It’s suitable for extensive research processes.

Usertesting card sort

4. Lookback

Specializes in moderated testing and unmoderated testing, ideal for those who already have test participants. It offers stakeholder observations and live broadcasts.


5. CrazyEgg

Focuses on usability testing and website optimization using heatmaps and session recordings. It helps understand customer journeys effectively.

crazyegg card sort

6. UserZoom

An enterprise-level tool for comprehensive UX research, offering features like usability testing, interviews, and click testing.

Userzoom card sort

7. Hotjar

Combines analytics tools with feedback options, providing insights into user behavior through heatmaps, visitor recordings, and conversion funnels.


8. UsabilityHub (Lyssna)

A remote user research platform delivering rapid customer feedback using methods like first click tests and survey tools.

Lyssna card sorting tool

9. Loop11

Offers comprehensive reports and various usability tests, supporting desktop, mobile, and tablet devices.

Loop11 card sort tool

10. Optimal Workshop

Provides tools for card sorting, tree testing, first click testing, surveys, and qualitative research.

optimal workshop card sort tool

11. Maze

Known for its rich UX resources, it facilitates agile teams in gathering insights and making quick decisions.

maze card sort

12. Userlytics

Offers a robust feature set and reasonable pricing, supporting both moderated and unmoderated usability testing.

userlytics card sort

13. PlaybookUX

A cloud-based service capturing client interactions with products, websites, and prototypes. It offers flexible pricing and a 7-day free trial.

playbookux card sort

14. UXarmy

Designed for user researchers and designers, it offers a range of testing tools including moderated and unmoderated usability testing.

uxarmy card sort

15. Userfeel

Provides videos of user interviews and voice transcriptions, with a large user panel for recruitment.

userfeel card sort

16. TryMyUI (Trymata)

Offers usability testing services, including moderated and unmoderated tests, with a substantial user panel for recruitment.

trymata card sort

17. Useberry

Focused on codeless prototype analytics, it integrates with major prototyping tools and offers various remote testing options.

useberry card sorting

18. Userpeek

A newer player offering unmoderated website usability testing and limited prototype testing, with AI-generated transcripts.

19. Ballpark

Provides website testing, surveys, prototype testing, and copy testing, with a responsive customer support team.

Ballpark card sort

Free UX Research Software in 2024: Among the 19 tools, the following six offer usable free plans suitable for conducting research:




Optimal Workshop



These free plans are excellent for those starting out or needing to evaluate research software.

Conclusion: Choosing the right UX research tool is critical for gathering and analyzing data effectively. Whether you’re a seasoned researcher or just starting, this list should help you find the ideal tool for your needs. If UXtweak catches your eye, consider creating a free account or booking a demo call to get started for 20

Editors recommendation


After months of rigorously testing various usability tools, UXtweak emerged as my top choice, and here’s why:

Exceptional Pricing: UXtweak offers competitive pricing plans that deliver incredible value without breaking the bank.

Comprehensive Toolset: The range of tools available is unparalleled, encompassing everything from card sorting to usability testing, ensuring every aspect of my UX research is covered.

Advanced Analytics: The platform’s analytics tools provide deep insights and actionable data, empowering me to make informed, data-driven decisions.

Effortless Exports: With easy export options in both PDF and CSV formats, sharing findings and integrating them into my workflow has never been simpler.

In my quest for the ultimate UX research tool, UXtweak has proven to be the most reliable and efficient, making it an indispensable part of my toolkit.

Click here to learn more.